ShopDaza is committed to provide our customers with a peace of mind when purchasing from us.
My Package appears to have been damaged, what should I do?
Products are inspected for any damages or breakage before it leaves our warehouse. We try everything in our power to make sure your items get to you in perfect condition, However on very rare occasion packaging may shift during transit and cause imperfection. If you have taken possession of a damaged or tampered package, please save all packaging and contact us within 48 hours for further instructions. Failure to notify us of damage within 48 hours from signature or delivery date may impact our ability to cover your claim. Please contact us if you receive a damaged or broken product.
What about unopened Merchandise?
Unopened merchandise may be returned to us within 14 days of receipt. Return shipping charges will be the customer’s responsibility. Returned items will be subject to a 10% restocking fee and original shipping charges will not be refunded.
Unopened merchandise may be returned to us within 14 days of receipt. Return shipping charges will be the customer’s responsibility. Returned items will be subject to a 10% restocking fee and original shipping charges will not be refunded.
